Bangalore, India (AHN) – Two leading business solutions companies are collaborating in an initiative to jointly deliver a warranty management and analytics solution for industrial manufacturing, automotive and high tech industries.

The collaboration of Wipro Technologies and Oracle aims to help reduce warranty expenses and fraudulent claims in the warranty sector.

“Around 4 percent of warranty claims are fraudulent, making it one of the biggest challenges the industry is facing today,” John Barcus, vice president for Oracle’s manufacturing industry business unit, said in a statement.

“We believe there is an immense opportunity to reduce the losses and an effective product warranty management solution is pivotal in helping reduce fraud-related losses,” he said.

The combined solution will leverage Wipro’s industry expertise and Oracle’s Siebel customer relationship management applications to help streamline warranty management for original equipment manufacturers and their suppliers, dealer service providers and contract manufacturers.

“We believe that a streamlined warranty process and analytics will allow customers to better predict their warranty exposure and better manage their warranty reserves,” stressed N.S. Bala, senior vice president for Wipro’s manufacturing industry SBU.

View full post on All Stories

This entry was posted on Friday, September 10th, 2010 at 12:19 am and is filed under Accredited Investors. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.